Welcome to Haringey Florist’s Terms and Conditions. These Terms & Conditions (“Terms”) govern the sale and delivery of flowers and related products via our online platform, especially for customers in Haringey and the surrounding areas. By placing an order for flower delivery, you agree to be bound by these Terms, which apply to all users of our site and buyers across Haringey and neighbouring districts.
To order products from Haringey Florist, you must be over 18 years old and capable of entering into a legally binding contract. By initiating a purchase, you confirm that you satisfy these requirements and possess the authority to use the payment methods selected.
Our aim is to provide a clear, smooth experience for every flower delivery in Haringey. The order process is set out below:
All orders are subject to acceptance by Haringey Florist. We reserve the right to decline orders for reasons including, but not limited to, unavailability of stock or delivery impracticalities. In such cases, you will be notified and offered a full refund or alternative options where appropriate.
Due to the seasonal and perishable nature of flowers, Haringey Florist may occasionally need to substitute certain blooms or packaging (such as vases or wraps). In the event of substitution, you can expect the replacement flowers or products to be of equal or greater value than originally ordered, with every effort made to maintain the overall look and feel of your chosen arrangement.
We accept a range of secure online payment options for all flower deliveries in Haringey and nearby areas. Accepted payment methods may include credit and debit cards, and certain digital payment platforms as specified during checkout. By submitting an order, you authorise Haringey Florist to charge the selected payment method for the total amount displayed, including delivery charges where applicable.
All prices displayed on our website include value-added tax (VAT) at the prevailing UK rate. Prices are subject to change, but orders will always be charged at the rate agreed at the time of order confirmation.
Once you have placed an order and payment is processed, we will send you an electronic order confirmation. This confirmation contains a summary of your order, delivery details, and a unique order reference number. Please ensure all details are accurate and contact us promptly if any amendments are required.
We offer online flower delivery throughout Haringey and surrounding districts. Deliveries occur on the date specified during checkout, subject to availability and operational constraints. While we aim for timely delivery, precise delivery times cannot always be guaranteed due to factors such as traffic or adverse weather, especially during high demand periods like Valentine’s Day or Mother’s Day.
If the recipient is unavailable at the delivery address, we will follow the delivery instructions given or, in their absence, attempt to leave the flowers with a neighbour or in a safe place. A delivery card will be left whenever possible to notify the recipient of the attempted or completed delivery.
Amendments and cancellations are accepted subject to the notice periods outlined below, reflecting the bespoke and perishable nature of our flower arrangements:
To request an amendment or cancellation, please contact us quoting your order number. We are unable to cancel or refund completed or dispatched orders except where required by law.
Flowers and plants are perishable goods and are exempt from the standard ‘cooling off’ period under UK Distance Selling Regulations. If you are dissatisfied with the condition of your delivered flowers, please notify us within 24 hours of delivery, providing photographic evidence where possible. We may offer a replacement or partial/full refund at our discretion, limited to the value of the original order.
We cannot accept returns of fresh flowers or plants unless they are faulty or do not meet the description provided at the time of purchase. Non-perishable products (e.g., vases or gifts) may be returned in their original, unused condition within 14 days, provided they are undamaged and accompanied by proof of purchase.
It is the customer’s responsibility to ensure all order details, including address and recipient information, are complete and correct. Inaccurate or incomplete information may result in non-delivery, for which Haringey Florist cannot accept responsibility. Customers must also ensure the recipient is available for delivery on the chosen date.
Haringey Florist is not liable for any indirect or consequential losses arising from the use of our site or services, including but not limited to, delay in delivery, loss of data, or economic loss. Our liability for any direct damages associated with the order shall be limited to the price paid for the products ordered.
We are not responsible for failed deliveries due to incorrect or incomplete addresses, lack of access to premises, or recipients refusing delivery. Similarly, we cannot accept responsibility for delays beyond our reasonable control, such as extreme weather, public disturbances, or acts of God.
Nothing in these Terms limits or excludes our liability for death or personal injury resulting from our negligence or for any matter for which it would be unlawful to limit or exclude liability under UK law.
All personal data provided to Haringey Florist is managed in accordance with current UK data protection legislation. We use your information solely to process and deliver your order and to improve our service. Your details will not be shared with third parties except as required for delivery purposes or where required by law.
All content, trademarks, logos, photographs, and product designs displayed on the Haringey Florist website remain the property of Haringey Florist or our licensors. Copying, reproduction, or distribution of content requires our express written consent.
If any provision of these Terms is found to be unenforceable or invalid, such provision shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms. The remainder of the Terms shall remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.
These Terms & Conditions, and any contracts arising out of them, are governed by the laws of England and Wales. Disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Haringey Florist reserves the right to update or modify these Terms & Conditions at any time to comply with legal or operational requirements. Updates will be posted on this page, and it is your responsibility to check the current Terms before placing each order.
We value your satisfaction with our flower delivery service in Haringey and nearby areas. If you have any queries, require assistance, or wish to provide feedback, please contact us using the methods detailed on our website.
By using Haringey Florist for your online flower delivery in Haringey, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. Thank you for choosing us for your floral needs.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Haringey, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Haringey.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
